Networks Specialist

• Monday to Friday – Perth Airport location with free parking
• Competitive salary and three annual bonus schemes
• Company contribution towards private health insurance
• 12-month fixed-term role

About the role

The Technology Operations Infrastructure team at Roy Hill plays a crucial role in our success by consolidating key technical capabilities in one location. This strategic approach enables us to prioritise and execute tasks efficiently, ensuring seamless support across our operations.

An exciting opportunity currently exists for a Networks Specialist to join the team on a 12 month fixed term contract. Reporting to the Superintendent Industrial Communications and Networks, you will provide Level 2 and 3 support services for the IT and OT systems, operational teams, and connected IT/OT equipment used by Roy Hill. This role involves service ownership, which includes the maintenance, risk management, and optimisation of these systems to support the organisation's operational and strategic objectives.

Duties

• Develop, maintain, and optimise maintenance schedules, ensuring alignment with Operations schedules for safe, reliable, and efficient technology delivery
• Coordinate the resolution of incidents, problems, change management, and release management to streamline workflow
• Participate in major incident responses, including after-hours on-call support as required
• Identify, prioritise, and drive integrated improvement opportunities across operations and functional teams
• Implement system changes to enhance safety, production efficiency, and overall system performance
• Manage vendor relationships, including support cases, patch releases, upgrades, maintenance schedules, license renewals, asset management, and lifecycle planning
• Lead root cause analysis and problem investigations for high-impact faults, ensuring swift resolution and continuous improvement

Skills and Experience

• Extensive experience within an operational support role with a high-level understanding of IT and OT infrastructure, ITIL principles, and cloud platforms (Azure)
• Experience managing large-scale enterprise IT and OT environments, and the roll out of complex network services for large multi-site organisations
• Proven experience with automation tools (Ansible, Terraform), scripting languages (Python, PowerShell), and managing configuration items (CIs) in CMDB systems
• In-depth knowledge of routing and switching technologies (BGP, OSPF, EIGRP), wireless networking, and network security principles
• Proficient in network monitoring tools (Solarwinds, Grafana, ThousandEyes, Wireshark) and experience with VoIP technologies, LTE packet core, and IP/MPLS technologies
• Strong communication and interpersonal skills, and the ability to explain complex technical concepts to non-technical stakeholders
• Proven analytical, problem-solving, and time management skills, with experience in diagnosing technical issues, handling multiple tasks, and meeting deadlines
• Expertise in risk management and business continuity, including developing and implementing risk mitigation plans, disaster recovery, and failover systems

Perth ROC Facilities

• Free on-site parking at remote operational centre (ROC)
• Modern spacious office with break-out facilities
• In-house café providing variety of hot & cold food options and barista coffee
• Flexi Leave available to all Perth based office staff
• Flexible working hours outside of core business hours
• Active social club with community events and activities for employees
• Lifestyle, Learning and Recreation initiative which provide events for your family

About the Company

Roy Hill is a world class mining company, leading the way through innovative, integrated mining rail and port operations, to export iron ore safely and efficiently from West Australia’s Pilbara region.

We are a company where people matter. We support our team to reach their full potential by providing generous benefits and opportunities, empowering them to actively contribute to our success and that of our state and country.

We are committed to the use of new technologies that results in higher quality product, less waste, improved efficiencies and above all, a safer workplace. Our integrated next generation mine, rail and port operations enable the sustained low-cost production of iron ore at a consistent quality and grade, allowing us to respond to changing market cycles.

We are proud to collaborate and work in partnership with the communities in which we operate, supporting programs and initiatives that help achieve positive outcomes and leave a lasting legacy.

We are dedicated to minimising our environmental footprint, designing our operations to optimise the rehabilitation of the land when and where mining has been completed.

We are Roy Hill.

Equal Opportunity

Roy Hill is an Equal Opportunity Employer, and we proudly encourage Indigenous Australians, Veteran personnel and females to apply. We promote cultural diversity, gender equality and non- discrimination.

We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.

How to apply

Click APPLY to submit your application.

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

Please note that unsolicited applications from recruitment agencies will not be accepted